Thank you for your valuable feedback regarding the 2010 CSR Report. The feedback you have provided will guide us in our future activities for realizing KAITEKI.

The results of the questionnaire are presented below.

Results of the Questionnaire regarding the 2010 CSR Report

Purpose of visiting this page

Your position

Feedback received for the questionnaire on the 2010 CSR Report
(an extract)

• I hope you succeed in filling the world with KAITEKI. But although I feel I have understood the concept, I would have liked to have seen more information on the kind of products and technologies that you will use to achieve it. (A female customer in her thirties)

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• I support your initiatives. I was surprised to learn just how many of your products are part of my everyday life. I wish you all the best as you carry out your CSR initiatives. (A female business partner in her fifties)

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• One of my family members has hepatitis C. One of your group companies (Mitsubishi Tanabe Pharma Corporation) is working on developing new drugs related to hepatitis, and I hope that the Company will take group-wide initiatives that make use of its group companies, which are engaged in a broader range of activities such as diagnostic drug development and clinical trials. (A man in his thirties, in relation to hepatitis)

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• I am very impressed with your promotion of KAITEKI Project. On the other hand, I also felt that your report had little disclosure in relation to the environment. I would like you to include more details about the environment. (A female customer in her forties)

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• Your attitude of communicating with various stakeholders came through clearly, but I honestly felt that you should be collaborating more with NPOs. (A female customer in her twenties.)

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• I would like you to write in a way that is easier to read and easier to understand. (A man in his thirties who is in charge of CSR and the environment for a company/organization)

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• I received information about your website via ecomail, but there is no need to go to the trouble of posting the information if it is available on the web. (A man in his thirties who is in charge of CSR and the environment for a company/organization)

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• It is important to report accurately on policies, approaches, and the results of initiatives, but I also like the way that you have included sections like this page where employees speak directly in a way that is familiar and easy to understand. (A male business partner in his forties)

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• I am extremely impressed with the way that you have collected information about projects and feedback from stakeholders, and then incorporated this into projects and published some of the details on your website. However, I also think that more disclosure is required, such as information about the results of quarterly reviews, the degree of progress with respect to annual plans, challenges in achieving these plans and so on. (A male business partner in his forties)

Thank you for your valuable feedback.